Return Policy

We stand behind our products and want you to be satisfied. If you are not completely satisfied for any reason or your items arrived damaged, please contact us within 14 days for information about receiving a refund or an exchange.

  • We can only accept unworn, unused and defective items.
  • Returns and exchanges need to be sent within 14 days of delivery.

CUSTOM ITEMS:

Great care was taken that your product was made according to your specifications and due to the custom nature of each product  produced, Fireman UP does not offer returns or refunds on customized/personalized items